Customer Support

Common Problems 3

• Common Recording Issues
• Reporting a Problem
• What Software Do I Need?

Displaying Videos 3

• Adding the VideoGenie Gallery to Your Website
• Adding the VideoGenie Player to your Website
• How Do I Load the Gallery, With A Specific Video First?

Getting Started 4

• Length of Video Montage
• Soliciting Videos From Your Community
• VideoGenie Analytics 101
• What Makes a Great Video?

Managing Videos 2

• Deleting A Video
• Changing Email Templates

Recording Videos 1

• Using the Embedded Recorder

Security Information 7

• Data Backup
• Firewall and Infrastructure Security
• Online Billing
• Password Storage
• Redundancy

View all 7

Sharing Videos 3

• Posting Videos To Facebook
• Posting Videos to Youtube
• Sharing Videos on Facebook, YouTube, and Within Your Community