To record a video, you'll need to have a webcam or camcorder attached to your computer. Follow the steps below to upload to VideoGenie directly from your webcam / camera:
1) If you get a message that says "www.VideoGenie.com is requesting access to your camera and microphone," click the "Allow" button
2) If you don't see a picture in the record section, you may need to choose a different video source from the video dropdown in the "Record Video" window.
3) If you still don't see a picture in the record section, try refreshing the page (and make sure you "allow" webcam access on the pop-up menu). You should also make sure that another program (gchat, Skype, etc) is not already accessing your webcam.
4) If you have a Google Talk video and audio plug-in installed, this may prevent you from seeing yourself in the record section. Uninstalling the plugin should resolve that issue.
5) Ensure you are using the most recent version of your operating system, browser, and Flash. You can download the latest Flash player at: http://get.adobe.com/flashplayer/
When you click the "Submit" button, your video is automatically uploaded to VideoGenie and starts processing. The VideoGenie client who requested your video will be notified of your submission by email, and will review to make sure it matches their requirements. You will be notified by email when your video is approved or disapproved.
If you're having trouble using webcam, you may want to make sure any firewall software you may have is allowing the connection to our server. If you're on a corporate or school network the connection may be blocked. You might want to check with your network administrator to find out what restrictions your network's under.
Finally, there are rare cases of conflicts between certain software and hardware combinations. Unfortunately, VideoGenie cannot resolve these problems.
Logitech 9000 and Windows XP: Often causes sync problems between audio and video, especially on YouTube. (Case 1 - Case 2 - Possible Solution)